Privacy Policy

This Policy applies to

• Website
• Trading Platform
• Learning Center
• Resource Center
• Trade Exhibition
• Applications and related services of Material X Green

2.1 Information Provided by Users

• Full name
• Email address
• Phone number
• Company name
• Job title or position
• Company address
• Payment information
• Business profile information
• Content uploaded or published on the platform

2.2 Automatically Collected Information

• IP address
• Access device information
• Browser information
• Cookies
• Access data and usage behavior
• System logs

2.3 Transaction and Activity Data

• Trading and transaction information
• Partner connection requests
• Event registrations
• Course participation records
• Marketplace activities
• User interactions on the platform

• Providing and operating services: Ensuring the platform operates stably and securely, allowing users to continuously and effectively access and use platform features and services.
• Account verification: Verifying the identities of users and businesses to maintain transparency and reduce fraud, impersonation, or unauthorized use of the platform.
• Customer support: Receiving, processing, and responding to support requests, complaints, feedback, or issues arising during the use of services.
• Connecting businesses and partners: Supporting businesses in expanding collaboration networks, finding suitable partners, and promoting commercial activities on the platform.
• Improving user experience: Analyzing user behavior to optimize the interface, improve operational performance, and enhance service quality.
• Personalizing content: Recommending information, products, services, or content based on users preferences, needs, and interaction history.
• Sending notifications and updates: Providing information related to accounts, policy changes, feature updates, promotional programs, and other important notices.
• Data analysis and platform development: Using aggregated data for research, statistical analysis, operational evaluation, and the development of new platform features.
• Ensuring system security and safety: Monitoring, detecting, and preventing unauthorized access, cyberattacks, fraud, or threats affecting data security.
• Complying with legal obligations: Fulfilling requirements under applicable laws and regulations, including data retention, responding to requests from competent authorities, and resolving disputes when necessary.

The platform may use

• Cookies: Small data files stored on users devices to remember login information, user preferences, and improve user experience.
• Pixel tags: Tracking technologies used to record user interactions with websites, emails, or displayed content for performance measurement and communication analysis purposes.
• Analytics tools: Data analysis tools used to measure platform performance, analyze user behavior, and support service improvements.
• Session tracking: Technologies used to maintain login sessions, ensure continuity of use, and support system security.

Purposes include

• Remembering user preferences: Storing settings and necessary information so users do not need to reconfigure them during future visits.
• Optimizing system performance: Supporting stable platform operations, improving page loading speed, and enhancing overall efficiency.
• Analyzing usage behavior: Collecting statistical data regarding how users interact with the platform for research, analysis, and feature development purposes.
• Improving access experience: Optimizing interfaces, content, and compatibility to provide a more convenient and personalized user experience.

Information may be shared with

• System operation service partners: Including entities supporting data storage, server operations, system maintenance, and technical infrastructure services to ensure stable and continuous platform operations.
• Payment partners: Payment intermediaries, banks, or financial service providers used to process transactions, verify payments, and ensure secure online payment operations.
• Event organization partners: Organizations coordinating conferences, exhibitions, business networking programs, or communication activities related to the platform and its users.
• Technology providers: Including providers of software, data analytics tools, cybersecurity solutions, cloud computing services, and technologies supporting platform operations and development.
• Competent authorities upon legal request: Information may be disclosed to authorized governmental authorities when legally required for inspection, investigation, compliance, or fulfillment of legal obligations under applicable laws.

Security measures include

• Data encryption: User information is encrypted during storage and transmission to reduce the risk of unauthorized access, data leakage, or theft.
• Access control: The system applies access authorization mechanisms for different user groups and relevant personnel to ensure that only authorized individuals can access necessary information.
• Firewall and system security: The platform deploys firewall systems, intrusion prevention solutions, and other cybersecurity technologies to prevent cyberattacks, unauthorized access, or system disruption.
• Data backup: Data is regularly backed up to ensure recovery capability in the event of technical incidents, data loss, or unexpected risks.
• Cybersecurity monitoring: The system is continuously monitored to detect security threats, unusual activities, or potential attacks that may affect platform operations.

User information is retained

• For the period necessary to provide services: Personal data may be retained for as long as necessary to maintain accounts, support platform operations, and provide services to users.
• As required by law: Information may be retained in accordance with applicable legal requirements or requests from competent authorities.
• For operational and analytical purposes: Data may be retained for system administration, statistical analysis, performance improvement, and platform development purposes.

After the retention period, data may be

• Deleted: Information may be permanently removed from the system when it is no longer necessary for processing purposes or upon valid user request.
• Anonymized: Data may be converted into anonymized form that cannot identify individuals for research, statistical, or analytical purposes.
• Retained in backup storage as required: Certain data may continue to exist in backup systems for disaster recovery, data protection, or legal compliance purposes.

Users have the right to

• Access personal information: Users may request access to and review the personal data stored by the platform in relation to their accounts.
• Correct or update data: Users may update, modify, or supplement personal information to ensure accuracy and completeness.
• Request account deletion: Users may request account termination and deletion of personal data in accordance with applicable platform conditions and regulations.
• Withdraw consent: Users may withdraw consent to the collection and processing of personal data where permitted by law. Withdrawal of consent may affect the availability of certain platform services or features.
• Opt out of marketing communications: Users may unsubscribe from marketing emails, messages, or promotional communications at any time.
• File complaints regarding data processing: Users may submit complaints, inquiries, or requests for clarification regarding the collection, use, storage, or processing of their personal data.

Payment information

• Is processed by payment service providers.
• Is not directly stored on the platform systems unless necessary.
• Is handled in accordance with appropriate security standards and industry practices.

• Google Analytics
• CRM systems
• Email marketing tools
• Webinar systems
• AI and data analytics tools

The website may contain links to

• Partners: Businesses, organizations, or entities collaborating with the platform in business, communication, or service activities.
• Service providers: Providers of products, technology solutions, or support services related to platform operations.
• Other platforms: Third-party websites, applications, or systems integrated with or introduced by the platform to support users in accessing related information or services.

Material X Green shall not be responsible for

• Content: Information, images, data, or materials published on third-party websites.
• Privacy policies: The methods by which external websites or platforms collect, store, use, or protect personal data.
• Operations of third-party websites: The stability, accuracy, security, or any issues arising from accessing or using linked external websites.

If inappropriate or unauthorized data collection involving minors is identified, Material X Green reserves the right to

• Delete the data.
• Restrict access to platform services.
• Temporarily suspend the related account.

Material X Green

• Website: Material X Green
• Email: Partnership@materialxgreen.com
• Privacy & Compliance Department: Material X Green Privacy & Compliance Department